How Can I Withdraw My Funds – FAQ

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Under what conditions can I withdraw the money held in my RRSP+?

You may access the money held in your RRSP+ with the Fonds under the following conditions:

  • You’ve reached 65 years of age.
  • You’ve reached 45 years of age and are retired.
  • You’ve reached 50 years of age and have signed a phased retirement agreement.
  • You want to leverage the Home Buyer’s Plan (HBP) to buy your first home.
  • You or your spouse are going back to school full time for at least three consecutive months.
  • You need to inject capital in your new business to create or maintain jobs, or your business is experiencing financial difficulties.
  • You’re emigrating from Canada permanently.
  • You’re redeeming pension credits for years of past service or improving your pension benefits.
  • You must repay a claim related to the seizure of an essential good or service interruption.
  • You incur an extraordinary and unexpected expense related to your health or that of your spouse.
  • You experience a loss related to your principal residence.
  • You have a severe and prolonged disability.
  • You, your spouse or a dependant child has a serious and irreversible illness.
  • You experience a decrease in income under the following circumstances for a set period of time:
    • loss of employment or the end of a sole-source contract
    • involuntary decrease in normal work hours
    • decrease or end of benefits
    • dissolution of union
    • temporary disability
    • you or your spouse acts as a natural caregiver for a family member
    • a sudden, involuntary decrease in family income, if you are self-employed

A cap may exist for some of these conditions.

Do you have more questions?

Our agents will be pleased to answer any questions you may have at:

Why can’t I withdraw my funds?

The top two reasons your funds may not be available for withdrawal are:

  • Your trade has not settled (see “What is settlement?”).
  • Your funds have not been in the account long enough(see “How soon can I withdraw deposited funds?”).
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Standard pricing: $9.95 total commission per motif transaction. Other fees may apply. For details on fees and commissions, please click here.

System response time and account access times may vary due to a variety of factors, including trading volumes, market conditions, system performance, and other factors.

Time shown in Eastern Time unless otherwise specified.

Motif Capital Management, Inc., is an SEC-registered investment adviser and a separate, wholly-owned subsidiary of Motif Investing, Inc., a registered broker-dealer and member SIPC.

Withdrawing funds from your eToro account: FAQ

How do I withdraw money?

Customers may withdraw funds from their eToro account at any time. The full balance of your eToro account is available for withdrawal, minus any applicable fees. Payment of the withdrawal will be made via domestic wire.

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How long will it take to receive my funds?

There is a 7-day hold from the date of deposit before all funds deposited via online banking can be withdrawn.

After that hold period, withdrawal requests take up to 1 business day for eToro to process, providing we have all necessary information. Once processed by eToro, online bank transfers generally take up to 3 business days but in some cases can take more.

Wire transfers can take up to 7 business days to receive funds.

Can I cancel my withdrawal request?

In some instances, you may be able to cancel your withdrawal request. To cancel your withdrawal request, please follow the steps below:

  1. Enter your trading account and click on the “Withdraw Funds” tab.
  2. A pop-up message will appear. Use the “click here” link to view your withdrawal history.
  3. Click on the “Reverse” button.
  4. Confirm that you wish to cancel the request.
  5. All funds, including withdrawal fees, will be immediately returned to your account balance.

Please note that if your transaction status is “In Process” you will be unable to cancel via the platform. In this case, please contact eToro customer service, and we will be happy to assist you.

What are the conditions for withdrawing funds?

  1. The minimum amount for withdrawal is USD $50.
  2. You must have withdrawable funds available.
  3. Your account needs to be verified, meaning a green tick appears on your profile (if you haven’t yet verified your account, please contact us and upload the required documents).
  4. Your account is in good standing with us (not in review).

Your personal information, payment details and accompanying documentation are protected by eToro’s strict information security policy. Rigorous guidelines are in place to ensure your private information is safeguarded.

You can find more information about eToro’s Privacy Policy here.

Are there any withdrawal fees?

eToro USA LLC does not charge a withdrawal fee.
Details of our fees can be found on the Pricing & Transaction Fees page. Please note that you may also be charged a fee by your bank for receiving the transfer.

How will I know if my withdrawal request has been processed?

We will notify you via email once we complete processing your withdrawal request. In addition, you can click on ‘Portfolio’ and then on the History tab to view the current status of your withdrawal.

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